Configure your alert delivery channels, risk thresholds, and monitoring preferences to ensure your team is notified when conditions matter.
HTML-formatted email sent to your account email address. Includes current risk level, primary driver, ERCOT price, weather conditions, and a direct link to the dashboard. Email is best for documentation and non-urgent awareness.
Text message to your verified phone number (E.164 format — include country code, e.g. +18325551234). SMS is essential for time-sensitive response when you or your team may not be at a desk. Requires phone number verification in Twilio trial accounts.
Post alerts to a Slack channel via incoming webhook. Ideal for team-wide awareness — everyone monitoring the same channel sees the same alerts simultaneously. Configure the webhook URL in your Slack workspace settings.
Post alerts to a Teams channel via incoming webhook. Same team-wide awareness benefit as Slack, but for Microsoft Teams environments. Configure the webhook URL in your Teams channel connector settings.
Thresholds control when alerts fire. Choose based on how much lead time your team needs and how much alert volume is acceptable.
Alert fires on any risk level transition — Low→Medium, Medium→High, and also High→Medium, Medium→Low (recovering). Best for procurement teams that want maximum visibility and early warning on both escalation and de-escalation.
Alert fires when conditions reach Medium or High risk. Skips Low-risk transitions. Best for operations teams that only need to act when conditions are materially elevated.
Alert fires only when conditions reach High risk. Minimizes alert volume but sacrifices lead time. Best for teams with limited flexibility that only act at extreme conditions.
Immediate
Alert sent the moment risk level changes. No delay. This is the standard setting for operational teams that need real-time awareness.
Daily Summary
One digest each morning at 7am CDT covering current conditions and the prior day's events. Best for senior leadership that wants situational awareness without intraday interruption.
Weekly Summary
Monday morning weekly risk digest. Appropriate for executive reporting — not operational monitoring.
Escalation alerts re-send High risk notifications if the alert is not acknowledged within a defined window (default: 30 minutes).
When to Enable
Enable escalation alerts for 24/7 operations where a single on-call contact may not always be immediately available. Escalation ensures critical High risk conditions don't go unnoticed during shift changes or off-hours.
Separate from real-time alerts, the Morning Digest delivers a structured daily briefing at 7am CDT. Configure a dedicated digest email (e.g. a distribution list) to share daily risk awareness with a broader team without giving everyone platform access.
TX Energy Risk provides operational intelligence and situational awareness only. The platform does not provide investment, trading, procurement, legal, engineering, or financial advice. Users remain responsible for all operational and business decisions.